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Job Description

Responsible to lead and mentor all Security Department Personnel.  Additionally, you will be required to observe and report activities and incidents providing for the security and safety of the Shopping Centre. Patrolling to maintain order, resolve conflicts and act to enforce regulations within the Centre. Monitor the Centre for security and safety violations including hazards, unlocked doors, blocked entrances and exits, mechanical problems, and unauthorized persons. Responds to any and all emergent situations including; shoplifting, medical, fire, loitering, vandalism, traffic and other incidents as they arise. Prepares all logs and reports as required.

Shift requirements: 40 hours per week (Schedules could include occasional evenings, weekends and afterhours as departmental requirements dictate)

Tasks & Responsibilities of this position include:

· Supervision and management of the day-to-day operation of a Security Department and Security Personnel;

· Assist in recommendation and implementation of personal and property protection programs;

· Ensure that proper procedures are observed relative to reporting of liability claims and completion of occurrence reports;

· Respond immediately to any request for assistance from customers, tenants, and employees;

· Maintain communications with retail tenants, local law enforcement agencies regarding crime prevention, local fire prevention personnel;

· Respond immediately to all emergencies and co-ordinate activities in accordance with established policies and procedures;

· Assist with training and development of Security personnel.

· Help implementation of emergency procedures, disaster recovery plans, building access control, security systems, reports and recommendations

· Any other tasks as directed by the Property Manager

Skills & Experience Required:
The Ideal candidate will possess:

· College diploma in Law Enforcement and/ or Security Administration;

· Minimum of two (2) years’ experience in retail environment;

· Proven supervisory excellence;

· Excellent written and verbal communication skills

· Be self-motivated, diplomatic and confident individual in order to deal with tenants and the public;

· Possess a valid Ontario Driver’s License;

· Familiar with applicable health and safety legislation (eg. WHMIS, Occupational Health & Safety);

· Certified in CPR, First Aid, AED & Oxygen Administration;

· Must be able to provide Clear Criminal Background Certificate;

· Highly organized and able to prioritize workload;

· Able to work in a ‘Team’ environment.

· Must possess a valid Ontario Security Guard License

**Wages dependent on qualifications & experience; health and dental benefits available**

Company Description

Heritage Place is a 350,000 sq. ft. dominant retail centre anchored by Food Basics, SportChek, Giant Tiger, Leon's and Goodlife Fitness. It is located on the corner of 16th Street East & 16th Avenue East in the heart of Owen Sound's primary retail node.

The Mall boasts a diverse array of tenancies ranging from national retailers such as Food Basic, SportChek, Giant Tiger, Leon's and Goodlife Fitness to a variety of regional and local retailers. Tenants benefit from a presence at the only enclosed shopping centre in all of Grey and Bruce Counties with a trade area of over 150,000 people, 40% of whom live within a 15-minute drive from the centre.

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