Job Description
Project Manager Assistant / Estimator
(PMA)
This position is essential for the execution of the daily restoration requirements of our clientele. This position works with minimal supervision, in constant interaction with (multiple) Project Managers / Estimators. He/She may communicate with customers on a daily basis, and works closely with clients, Production Manager, Estimator and Claims Coordinator. He/She gives direction on behalf of the PM’s, to sub-trades, Lead Technicians and house crews as needed.
Summary of essential job functions
Customer Service:
• Liaison when required on behalf of the PM / Estimator’s with the customer.
• Liaison when required on behalf of the PM/ Estimator to ensure Lead Technicians have completed final walk-through, and have signed off on the Certificate of Satisfaction.
• Liaison with PM’s to assist in oversee job progression of Reconstruction projects.
• Assume administration of projects when PM’s are un-available, on holidays or similar.
Duties
• Liaison with Estimators to input the estimator’s scope into computer based estimating programs such as Xactimate, preparing for Estimators final review prior to it being submitted.
• Full and complete knowledge of vendor programs in order to achieve program compliance.
• Liaison with Estimators to acquire trade quotes prior to submission of estimates.
• Ensure all subtrades adhere to Occupational Health and Safety and company protocols
• Liaison with Estimators to ensure ‘production binders’ are inclusive of all necessary details to move job through the production process.
• Liaison on with PM’s to assist during peak periods, in Coordination of Lead Technicians; daily work schedule including work orders for Emergency Claims. Regularly the PM’s are to directly implement their work orders with Lead Technicians.
• Liaison with the PM’s to Input production note updates and key indicator dates for repair / reconstruction portions of the Job into appropriate job tracking software
• Create Trade and Material Purchase Orders and Coordinate and obtain supplies/material for Rebuild jobs.
• Maintain database to reflect current material pricing
• Assist in monitoring and maintaining of job budgets
• Liaison to assist PM where needed, to co-ordinate work to be completed by sub trades, review quotes and work completed
• Participate in production review meetings
• Ensure schedules are being updated for rebuild / reconstruction projects. That Lead Technicians regularly update their schedules accordingly and ensure that it is communicated to proper personal involved.
• Oversee tool purchases qualifying the need, and ensuring maintenance of tools and equipment related to re-construction
• Maintain inventory system
• Prepare documentation and samples for ICC
• Participate in rotating on-call schedule
Accountabilities
• KPI’s
• Budgets/GM
Competencies:
• Experience in the restoration, construction or similar industry
• Valid and Insurable Driver’s License
• Competent in the use of Power Tools.
• Knowledge and competence of the Ontario Construction Health and Safety Act
• Knowledge of Xactimate, AutoCAD or similar software
Skills/Abilities/Experience
• Problem solving
• Attention to detail
• Excellent written and oral communication skills
• Computers
• A strong sense of good judgment and ethics
• Ability to work and communicate effectively with adjusters, sub-trades and co-workers
• Knowledge of procedures, skills required and techniques associated with mould removal to flood, fire and odour removal and restoration (IICRC standards)
• Time Management skills
Environment
• Office, behind a desk for extended periods.
• Heights on occasion when required to attend a job site.
• Small spaces/tight areas
• Working with Power Tools
• Customer Service
• High Pressure
• Fast paced restoration demands
• Increased time line delivery on estimates.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
