Job Description
Queen of Hearts Group of Companies, based in Owen Sound are fundamentally child centred and customer focused. With three, award winning, Nursery Schools, various school age programs (QYC) and our new indoor child play centre (QYC Fun Factory), we are a preferred choice for local families.
We are looking to add an Office Administrator to our excellent dedicated team.
The successful candidate must be a reliable, detail-oriented, team player with a “can-do” attitude to support daily operations.
Duties and responsibilities (not limited to)
- Manage accounts payable, including invoice entry, tracking, and invoice chasing
- Customer Service including liaising with customers via email and telephone
- Maintain and update children’s records, processing new starters
- Maintaining company operational spreadsheets and booking systems
- Canva design, creating links, online forms and posting to marketing materials
- Working closely with the management team and directors to ensure they have everything they need and retain exceptional communication in all areas of the company.
- Purchasing and inventory stock control
Qualifications:
- 3+ years’ working experience in office administration
- Experience in a customer service administration environment and experience working within marketing and social media platforms is considered an asset
- Post-secondary education in Business Administration or a related field considered a strong asset
- Well-developed interpersonal skills and the ability to problem solve
- Strong oral and written communication skills
- Previous customer service experience required
- Accurate keyboarding skills are essential
- Ability to assess accuracy and completeness of source documents and information
- Demonstrated ability to adapt to change in processes and learn new product
- Ability to multitask and strong time management skills
Working conditions
- Full-time: 5 days per week (occasional evening and weekend hours will be needed throughout the year)
Physical requirements
- Prolonged periods of sitting at a desk and working on a computer
- Long periods of working alone in the office
- Own transport essential due to various Queen of Hearts locations that may need visiting/ working from
Employee Benefits
- Comfortable office environment
- Your birthday (or nearest day to your birthday, if it falls on the weekend or a day we cannot cover) will be given off and it will be paid.
- You are entitled to a further 15 days vacation (pro-rata) on top of your birthday over the calendar year.
- Both Good Friday and Easter Monday paid vacation (stat days)
- Two days sick pay per calendar year
- Any dependant staff children are entitled to receive a large discount at both our Nursery School and QYC – Youth Clubs.
- Health and Dental will be an option after 6 months employment. Queen of Hearts pays 50% of cost as well as a small Life Assurance coverage.
- Pension – a company contributory scheme is available to join after 6 months employment with the company.
- Gym membership for members of staff is available free of charge after 6 months.
- Uniforms and jacket, supplied and paid for by Queen of Hearts
- CPR First Aid training renewals paid for by Queen of Hearts after 6 months of employment
- Travel Allowance for distance travelled over 20km from your home to your work place.
Please send applications with covering letter and resume to Carron Standoloft, Managing Director
carron@queenofheartsnurseryschool.com
Please note – applications from areas not within commuting distance will not be considered unless reason for application made. Only those being invited for an interview will be contacted. Thank you for your understanding.
