YMCA Job Board

About the Opportunity:
Are you the kind of person who enjoys organizing tech gear, solving everyday tech problems, and learning how IT supports an entire organization? We’re looking for a curious, hands-on student to join our IT team this summer.

Reporting to the IT Supervisor, you will spend your summer gaining exposure to everything from tagging hardware to triaging helpdesk requests. You’ll be part of a team that keeps Keystone’s systems running and help support the staff doing critical work in child and youth mental health services.
If you’re into IT, enjoy problem-solving, and want to see what working IT really looks like in a not-for-profit setting, we’d love to hear from you.

What You’ll Be Doing:
Hardware & Device Set-Up
•Tagging and labeling devices (QR codes, asset tracking)
•Organizing the IT storage room and managing equipment inventory
•Cleaning and prepping laptops and mobile devices for re-use
•Installing remote management tools and confirming connectivity
•Helping with cable management and workstation set-ups
Software & Configuration
•Assisting with set-up of laptops and IOS devices using Intune and Apple Business Manager (ABM)
•Verifying compliance through Endpoint Manager
•Help configure standard applications and user settings

Helpdesk Support (Tier 1)
•Logging and routing helpdesk tickets
•Troubleshooting common issues (Wi-Fi, printers, accessories)
•Swapping out monitors, keyboards, and other peripherals
•Assisting with password resets in Microsoft 365
•Restarting access points and checking basic network connections
Networking Basics
•Running simple tests (ping, DNS, SSID verification)
•Tracing cables and supporting connectivity troubleshooting
What you Bring:
•Enrolled in a post-secondary program related to Information Technology, Computer Science, or a similar field
•Strong attention to detail and an organized approach to tasks
•Comfortable working hands-on with devices, cords, and cables
•A basic understanding of Windows, networking, and troubleshooting
•Reliable, resourceful, and able to follow direction well
•A team player who brings a helpful attitude and curiosity
•A clear Vulnerable Sector Police Check before starting
Why Join Us? Keystone is the lead agency for child and youth mental health in Grey and Bruce counties. This 8-week internship offers a unique opportunity to gain hands-on experience in IT while supporting frontline professionals who make a real impact in our communities. As an intern, you’ll get a behind-the-scenes look at essential IT operations and contribute to meaningful projects that help keep our department running efficiently. It’s a chance to learn, grow, and explore a career in IT within a supportive and purpose-driven environment.

EDI Vision and Mission
Every child and youth deserve equitable, culturally competent, safe, and accessible care. We are dedicated to breaking down barriers to equitable services. We actively engage with and learn from our community partners, reflecting the diversity of those we serve. Though ongoing learning and actin, we champion inclusive practices across everything we do.

Accommodation
Keystone Child, Youth & Family Services is an equal opportunity employer committed to fostering diversity and inclusion. We encourage applications from individuals of all backgrounds, including women, Indigenous persons, racialized individuals, visible minorities, persons with disabilities, and all sexual orientations, gender identities, and expressions.
We are dedicated to creating an accessible organization, fully compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please let us know, and we will work to meet your needs. Disability-related accommodations are available upon request throughout the application process.
For any accommodation requests, please contact our Human Resources Department.
Other Information:
•As a result of COVID-19, all new employees are required to be fully vaccinated for COVID-19 in accordance with public health or government guidelines.
•Only those applicants who are qualified and meet all criteria will be granted an interview.
•Applicants are encouraged to self-identify and notify Human Resources if any accommodations are required to participate in the recruitment process.

By Email: careers@kcyfs.com

Keystone is the Lead Agency for child and youth mental health in Grey and Bruce. We help ensure services are accessible, effective, and well-connected across our community.

As part of this role, we lead system planning, identify gaps in care, and advocate for fair and equal access. We also support collaborative programs such as One Stop Talk and the Ontario Intensive Treatment Pathway, so families can get the right help when they need it.

We work with over 25 partners, including schools, hospitals, child welfare agencies, and Indigenous organizations, to provide strong, coordinated support for children, youth, and their families.