Job Description
Our Client is not just a company, but a vibrant global community of 6,800 visionaries, doers, and makers. Our family of over 25 personal care brands serves people in more than 50 countries. We are dedicated to infusing joyfulness into every aspect of our work. Our pledge goes beyond our products, with our fundamental value of People First guiding us to foster a diverse, inclusive, and respectful environment where every team member can flourish and celebrate our shared achievements.
Position Summary
Are you ready to make a meaningful impact in the world of Planning/Forecasting? As a Demand Planner, you’ll have the exciting opportunity to work alongside a dynamic team. In this role, you will be responsible for the Canadian Forecast with their respective customer and focused on sales and marketing forecast assumptions. The roles builds relationships with sales and marketing partners to collaborate and align on marketing and commercial intelligence and apply promotional, distribution, cannibalization, and competitive forecast impacts to the Demand Consensus forecast accuracy.
The successful candidate will gather key input from cross functional partners and challenge assumptions to drive improved forecast accuracy. The demand planner represents demand planning and promotes its good practice and strategy with key business stakeholders. This roles will own and lead the demand meetings in order to support NA S&OP and subsequently the Global S&OP. MBA or MS Certification required. Professional Certification such as APICS, IBF, or SCOR is a plus.
This role requires availability to work 40 hours per week between the hours of 7:00 am and 5:00 pm. Candidates must be available to work onsite at the Hanover, ON office.
The rate of pay is $65,000 to $75,000 depending on experience, and is expected to be a 12-month position covering a Mat Leave.
Accountability and Responsibilities
As a Demand Planner, you will:
Commercial / Marketing Forecasting
~ Own the process to manage and review Sales and Marketing forecast inputs and projections to develop the monthly forecast.
~ Collaborate on input from marketing on consumption trends, seasonality, and competitive activity for forecast impact assumptions.
~ Collaborate on input from sales on promotional forecasts on finish goods and displays, distribution gains and losses, POG changes, and new product launches.
~ Develop and manage event-based data that impacts the forecast including historical data, new product projections, promotion lifts, specific customer/channel trends, etc.
~ Report forecast accuracy and root cause on promotional forecasts and new product introductions and drive actions for improvement to hit accuracy targets
Collaboration with Base Forecaster
~ Own entry of commercial intelligence into jda Demand / Manugistics and collaborate with Base Forecasting team on impacts to statistical forecast
~ Focus on forecast detail for fiscal year. Apply strategic assumptions in 12 months beyond fiscal year to align with company strategy.
~ Support Base Forecasting team in analysis of forecasts and forecast error reports to improve forecast accuracy, bias, out of stocks, SLOBs, inventory issues.
~ Collaborate with Base Forecasting team: historical impacts, new product set up and forecast, cannibalization assumptions, competitive activity and forecast impact, promo analysis, distribution changes, like item assignments, risks and opportunities, and product allocation in case of capacity constraints.
Collaboration with Stakeholders
~ Serve as the single contact between Sales and Marketing and Fulfillment.
~ Participate in all appropriate brand and commercial team meetings and serve as the key liaison for assigned brands between Sales/Marketing and Fulfillment.
~ Validate and challenge and align on Sales and Marketing assumptions
~ Support customer service by providing demand information for CS pro-actively to support delivery to customers.
~ Collaborate with Sales and Marketing on SLOBs inventory goals and liquidation of inventory.
~ Focus and report on forecast gaps to Plan, Risks and Ops to Plan, key drivers and gap closing actions
CoE / S&OP
~ Own and Lead Demand Consensus meeting (S&OP) including deck preparation, key drivers for changes through appropriate waterfalls, gaps to plan, risks and ops, action items, demand group alignment.
~ Ensure consensus with Sales and Marketing and sign-off of demand forecast as output of Demand Consensus meeting and elevation to Regional S&OP meeting for VP sign-off.
~ Support Demand CoE roadmap projects for forecast improvement, delivering required strategic improvements and maintaining aligned demand processes
What You’ll Bring:
- 5 years of proven work experience in Demand Planning or Forecasting
- BA/BS required (Supply Chain, Engineering, Mathematics, Business)
- Technical Aptitude, Forecasting and Data Software experience is required (JDA /Manugistics software, SAP, PowerBI, Syndicated data/Nielson etc.)
- CPG experience considered an asset.
- Business Acumen coupled with Strategic Thinking
- Quick learner, detail-oriented with a high level of professionalism and confidentiality
- Excellent organizational and time management skills
- Highly proficient in Microsoft Office – Word, Excel, PowerPoint, and Outlook
- Ability to support projects and initiatives, collaborative team player
- Customer-centric mindset coupled with excellent interpersonal skills
- Exceptional communication skills with the ability to build relationships and rapport quickly and deliver outstanding internal and external customer service
