YMCA Health and Fitness

Membership Guidelines and Policies

Etiquette Statement

The YMCA of Owen Sound Grey Bruce is a shared experience for everyone to enjoy. Each of us can make it better for all by being considerate to others. YMCA members, staff, participants, guests and volunteers pledge to treat one another with respect and dignity. The YMCA reserves the right, at its sole discretion, to suspend or refuse services for inappropriate behaviour.

We do our best to weave our values into all of our programming. Click here to learn more. We believe each person is valuable and can make a difference!

Guidelines

Apparel Requirements	Running shoes, t-shirts, sport tanks, tights, shorts or sweatpants are required Gym bags and jackets are NOT permitted in the Conditioning Centre Day-use lockers are available to all members free of charge. Please provide your own lock.
Conditioning Centre & Weight Room	Click here to view guidelines
Cell phone Use	Cell phones should not be used in the Conditioning Centre or during fitness classes If necessary, please leave the room to return or receive calls
Camera Use	To protect the privacy of all members, cameras of all types (including cell phones and Ipods) are NOT permitted in the YMCA without the permission of staff Ipods may be used for listening to music

Refund Policy

** Medical reasons required a doctors' note. A $10.00 service charge is applicable to each refund.

Memberships	Refunds are given for valid medical reasons only on annual memberships
Advanced Aquatic Courses, First Aid and Day Camp	Fees are refundable up to two weeks prior to program start date No refunds will be given on or after the program start date unless for medical reasons
All Other Programs	Course fees are refundable prior to start date No refunds will be given on or after the program start date unless for medical reasons

Cancellation Policy

Membership Cancellations

Monthly memberships may be cancelled at any time by providing Membership Services with written notice 10 days prior to your next withdrawl date
YMCA membership card must be returned at the time of cancelation

Class/Program Cancellations

Classes may be combined or cancelled due to insufficient registration (full refunds will be given for cancelled programs)
Classes may be cancelled due to inclement weather/unforeseen circumstances and will not be made up at a later date